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I just got a call from a customer complaining about a 500 error on OWA.  At first, by rote, I thought she’s been putting in the wrong URL and so, I walked her entering the proper URL and she was still reporting the same error.  Just to make sure, I logged on to her account with my [...]

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Holy shit!  I may be a Johnny Come Lately, but did you know MIT has many of its courses online?

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Sorry about the quiet.  As you know from my last posting, I’m in mortal combat for my job.  I’ve started brushing up on my resume and getting my head from the “employed” mode to “job search” mode.  It’s a lousy transition, but it seems it must be.
In better news, I’m following the Exchange 2007 lab [...]

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My time at my present job may be coming to an end soon.  The governor of Idaho has suddenly decided to scrap (he used the term “devolve” but I’d rather the more appropriate “disintegrate”) my entire department.  Great New Year’s this is turning out to be!
Well, it’s off to look for work somewhere else then.  I was [...]

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Ugh, I foresee  another disaster waiting in the wings.
For starters, a bunch of us “techies” have installed the latest–and supposedly greatest–Office suite.  It installed easily but Outlook opens with a baby blue theme, which we all uniformly hate.  So, dear reader, what do you think one would need do to change this?
We tried everything.  Using [...]

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I shouldn’t be, but I am!
Just when one thinks one cannot possibly go any lower in plumbing the depths of human stupidity, something happens to show just how wrong one is.
Let me ask you, dear reader, when you see this error (or one like it) on log on:

What do you do?

Panic, call the helpdesk and [...]

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